customer in Reviews and Ratings

from longviews, Shopping.com

…Pros: The only positive about this product was the customer service.?…

from drkathy, Shopping.com

…Pros: Looks fairly nice Cons: Fire Hazard, horrible customer service… 190 more reviews »

from pizzafiend, Shopping.com

…Pros: Easy to use, convenient mobility, excellent customer service.… 73 more reviews »

from zenny76, Shopping.com

…Pros: Attractive design and, overall, it does cook well. Cons: Poor customer service. The Bottom Line: I'd be hesitant to buy future Rival products based on the poor customer service I…

from Amazon.com

…All though the seal had a defect, customer service was great, and they replaced the product very quickly.… 69 more reviews »

from justacomment, Shopping.com

…Pros: Shape: Great for roasts or pork loins. Lid: Secure lid for travel Cons: Only their customer service and a crock that cracked within 10 uses.… 83 more reviews »

from gsm0412, Shopping.com

…Pros: Excellent features, good looks. Cons: Poor quality ceramic insert and poor customer service. The Bottom Line: I do not recommend this item because of the poor quality of the ceramic…

from Amazon.com

…I will never buy another Rival product. They fall apart, don't work properly and Rival's customer service is the worst. There is a huge recall on Rival crock pots right now!… 21 more reviews »

from Amazon.com

… replacement knobs to buy. I have asked Cuisinart customer service to send me two sets (since I expect the next ones to break quickly too). I am hopeful their customer service quality is better than the product…

from Amazon.com

… replacement knobs to buy. I have asked Cuisinart customer service to send me two sets (since I expect the next ones to break quickly too). I am hopeful their customer service quality is better than the product…

from Amazon.com

…I now have a beautiful buffalo stew cooking in the oven on an 85 degree day. NOT happy. Oh, and customer service is only around until 3:30 central time. That's 1:30 out west in case you… 153 more reviews »

from zenny76, Shopping.com

…

Pros: Attractive design and, overall, it does cook well.

Cons: Poor customer service.

The Bottom Line: I'd be hesitant to buy future Rival products

…

from Amazon.com

…Think twice -- mine also cracked on first usage. 5 stars for Amazon customer service! But if the replacement cracks, I will be asking for a refund instead of trying again -- this is ridiculous. I… 295 more reviews »

from Amazon.com

…Cuisinart Customer Service shipped a replacement to me for my faulty model that was boiling vigorously on LOW. This replacement works great! Love it! 4 stars!

P.S. The computer…

from Amazon.com

…Cuisinart Customer Service shipped a replacement to me for my faulty model that was boiling vigorously on LOW. This replacement works great! Love it! 4 stars!

P.S. The computer…