the only complaint i have so far is that the over the shoulder strap is attached to the midway point of the bag, so the bag "pivots" for lack of better word if you pick it up by the shoulder strap.
i think the bag is a bit big to wear with the single shoulder strap, but is very comfortable with the back pack straps.
the problem was that i couldn't decide between a messenger w/ an over-the-shoulder strap or a backpack (previously not fully satisfied with one or the other).
i should have listened to a previous comment...the shoulder strap on this is located about 1/2 way down the bag which makes for a very wierd tip-point.
if you want a large back-pack instead of over the shoulder carry bag, you'll love it.
other than that, it is as shown with 4 half height pockets of which one is easily accessed on the top flap if you hold the bag on the left shoulder only (i really appreciate that).
the shoulder straps are padded and comfortable.
pros: attractive backpack with a simple, subtle cut; comfortable shoulder straps
the shoulder straps aren't very good, because i have had back aches.
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