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the only down side that i have found so far is i don't make coffee every day and since it keeps the water hot all the time, it evaporates.
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i was concerend about having the heat unit on all the time that keeps the reserve hot, but we have brewed coffee almost every day for the 4 months we've had it.
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it has not failed to make a delicious pot of coffee 1-3 times a day, every day, since purchased.
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because it keeps the water in the tank, if you don't use it every day, the next time you make a pot, it will be less than you want because water evaporated from the constant heating.
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i'm looking forward to using this everyday for years to come!!
Positives:
Attractive Design, Easy To Use, Easy Cleanup, Operation Source: Electric